Returns & warranty

Your rights under the Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If a pad is faulty, not as described, or not fit for its purpose, you are entitled to a repair, replacement or refund as the law provides. Contact us with your order number and photos and we will sort it out with the manufacturer.

Damaged in transit

Please tell us within 7 days of delivery, with photos of the parcel and the pad.

Wrong size ordered (change of mind)

Our policy for made-to-order pads ordered in the wrong size or length is to be confirmed before launch. Until then, please contact us before ordering if you are unsure about fit. We are glad to help check measurements.

Manufacturer's warranty

Warranty length and cover (for example UV fading, seams and closures) is to be confirmed with the manufacturer.

Contact

Colin Dixon · 0419 415 000